YTJ Journal

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The official newsletter of the Youth, Technology, and Jobs project



First Edition

A Letter from His Excellency Ahmad Hanandeh

Minister of Digital Economy & Entrepreneurship

I am so proud to introduce our milestone achievements with YTJ so far, to show how much we have achieved in such a relatively short span of time.

I believe Jordanians can—and do—accomplish truly remarkable things. Together, we can accomplish our shared goals of a more prosperous and more tech-savvy Kingdom. As always, onwards and upwards.

Ahmad Hanandeh

Minister of Digital Economy & Entrepreneurship

Progress & Milestones

A Leap Toward Digital Excellence

We are thrilled to share the remarkable strides we’ve made this year at the forefront of technology and digital innovation. Our dedicated efforts towards building a robust digital ecosystem are yielding transformative impacts that transcend communities and economies.

Through our unwavering commitment to inclusivity and education, we have been successfully elevating the quality-of-service delivery across the board, thanks to digitalization.

Progress & Milestones

Digital Skills Training

Our focused initiatives have empowered a total of 2,680 individuals with vital digital skills that are pivotal in today’s employment landscape. Of these:

women have been equipped with new abilities to thrive in the tech-driven market.
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Syrians have also been uplifted through these training programs, marking significant steps toward broader inclusion.
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Progress & Milestones

Driving Innovation Forward

We have officially launched our first Tech Hub, “The Platform” following a successful soft opening in June. This dynamic space, established in collaboration with the Ministry of Youth and operated by Migrate, will serve as a vibrant venue for skilling programs and provide working and networking areas for trainers, entrepreneurs, and freelancers. This milestone achievement marks a significant step forward in our mission to foster innovation and collaboration.

Progress & Milestones

Start-Ups and Market Expansion

Our commitment to nurturing innovation is displayed through our support for startups:
Digital firms benefited from employment subsidies, while 47 new companies have signed on this year to receive similar support.
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Digital firms have received market expansion matching grants, while 16 new firms have also signed up, ensuring that growth remains a central theme in our narrative.
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Startups were given a pivotal push in their expansion efforts, with 22 women-led enterprises, reinforcing our goal of achieving gender parity in tech entrepreneurship.
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Progress & Milestones

Subsidies and Training Initiatives

To bolster continuous growth and support:
Civil Society Organizations (CSOs) were awarded training matching grants, further strengthening community ties.
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freelancers were trained to sharpen their competitive edge in the global digital marketplace—including 1,009 women and 252 Syrians.
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freelancers are now generating an income thanks to newly acquired skills.
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Progress & Milestones

Revitalizing Government Services

A remarkable 52,896,189 transactions have now been streamlined through our new and improved government services, ensuring faster and more efficient public interactions:

of all government payments have been digitized
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new government services have been digitized and verified by an independent verification agency, far surpassing our initial goal of 100.
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Government payments have been digitized, achieving 61% above our targeted expectations.
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Each number tells a story of empowerment, advancement, and transformation. Through our collective efforts and your continued support, the digital landscape is becoming more inclusive, efficient, and vibrant.

Success Stories

A Proud New History of Achievement

In every issue of the YTJournal, we will be featuring some of our best success stories from our most recent initiatives.

This month, we shine a spotlight on Concentrix (formerly Webhelp), Repzo, and Crystel.

Find out how these companies were able to leverage YTJ’s help in order to excel in their business ventures.

Concentrix
Crystel
Repzo

Concentrix

Watch as Razan AlMasri, Associate Director of People Solutions at Concentrix, relates her company’s employee growth over the last two years, with new joiners from all over Jordan—Amman, Madaba, Zarqa, and Irbid.

Concentrix was able to achieve over 25% growth in headcount—176 new employees, to be precise, a great percentage of whom are women. They were able to achieve this growth thanks to YTJ’s talent incentive, which subsidizes up to half of new employee salaries for the first 6 months of their employment.

The company also managed to open up a new office in Irbid with YTJ’s market expansion incentive, where companies are offered up to $100,000 in expense-matching from the project.

Crystel

Wesam Al-Issa, Human Resources Director of Crystel, tells us about the two incentives his company has benefited from since the inception of the YTJ project.

The first is the talent incentive, where Crystel have been fortunate to hire Jordanians from all parts of the Kingdom. This is just one of the steps YTJ is taking to ensure the creation of 10,000 new jobs in the digital sphere by the end of the project.

The second is the market expansion grant, which has helped Crystel both obtain new clients from outside the Kingdom, as well as expand into new governorates, in areas such as Zarqa, Balqa, and Madaba.

Repzo

Watch as Hassan Atmeh, Founder & CEO of Repzo, shares his company’s use of YTJ’s market expansion grant to scale his business, opening a new branch in Saudi Arabia.

Repzo was also able to expand their operations regionally, in both Iraq and Egypt.

Meet the Team

The Driving Force Behind YTJ’s Success

Because we believe in the power of our people to uplift and inspire, we would love to introduce you to some of the brilliant minds powering the YTJ project.

Meet Dana Telegraph, PMU Director and Palestinian embroidery and traveling enthusiast.

From her beginnings in the Education project management field to her current role, Dana worked her way up the corporate ladder to put her best skills to work, heading up the YTJ project management unit at the Ministry of Digital Economy & Entrepreneurship.

Her passion for nurturing the brightest young minds in Jordan and helping them in building their skillsets to prepare them for the job market is highlighted in her exemplary work with YTJ.

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